July 16, 2015
When you are looking to hire a court reporting company, there are many things you need to consider. First and foremost, however, is whether their staff is capable, intelligent, and responsible who are willing to do their very best at every job they take.
Individuals who choose court reporting as a career understand the level of commitment they need to have when it comes to accuracy and reliability. With that being said, the following questions will help you choose the best court reporter and court reporting company to meet your needs.
Do They Service Your Particular Area?
When hiring a court reporter, it’s a good idea to find out if they service your area. While it’s feasible to pull someone from another state or county which is far away if no local reporters are available, the problem is that it is not cost effective to do so.
Many companies are able to cover several counties due to the number of staff they have on the payroll. Smaller companies, however, may only cover one or two counties with no desire to expand outward.
Do They Have An Effective Website?
When looking into court reporting companies, the best way to find information is through their website. If the company has a unique, well-built and maintained website, odds are that you have found a court reporting company which treats its employers well.
Look closely at their website to see if they offer testimonials, a chat box, description of services offered, and an “About Us” page that will tell you about the people you will be working with.
Do They Handle All Aspects of A Court Reporter’s Duties?
It’s beneficial to hire a court reporter who can handle all aspects of a reporter’s job. At any given time, the reporter may be asked to sit in an interview or to hear a private testimony. They must also be willing to travel for their job.
A good example of this is if an accident victim must be questioned from the hospital room. The judge and court reporter would be obligated to travel to the patients if they could not make it to trial.
Do They Offer Excellent Transcripts?
One way to verify that the court reporters you hire will provide excellent transcripts is to allow them to sit in a trial or hearing and do what they have been trained to do for a specific amount of time.
If court reporters are allowed to sit in on an actual trial, it will be a good indicator as to how well they will do their job once they are hired.
Do They Have Professional Support Staff On Hand At All Times?
Another benefit of hiring a court reporting company is access to an entire staff of professional court reporters who are able to work with one another on a regular basis. While most courts like to have the same person on a day to day basis, there will be times when that person will be unavailable.
Working with a company that has several substitutes on hand who can come in and take over on short notice means you will not be left without a qualified reporter to do the job.
Do They Have An Excellent Reputation For Quality Service?
The first thing to verify about court reporting companies is their reputation. Are they considered to be professionals in their field? Are they reliable? Ask courts that have used them in the past to find out whether or not they would use them again.
A good reputation normally relates to quality service and dependable staff that are willing to go over and above what is required of them while they are on the job.
Do They Offer A Written Satisfaction Guarantee?
Does the company management team offer a written guarantee of satisfaction?
It is important to make sure that the company offers a written satisfaction guarantee that will help compensate for any damages that may be caused if court reporters are not on their game.
Colleen Jilio-Ryan is the Owner of Jilio-Ryan, a Tustin based premiere law consulting firm. The firm along with its certified court reporters is dedicated to providing the highest quality deposition and litigation services to attorneys, insurance companies, and corporations. With her sincere efforts, Colleen is committed to meeting the highest standards of the legal industry, and is an industry leader when it comes to on-time court reporting and deposition scheduling.