Jilio-Ryan Court Reporters ("Jilio-Ryan," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when you visit our website, communicate with us, or use our online services.
This Privacy Policy explains the types of information we may collect, how we may use and share that information, and the choices available to you.
This Privacy Policy applies to information collected through www.jilioryan.com (opens in a new tab) and other website features or forms that link to this policy.
1. Information We May Collect
The information we collect depends on how you interact with our website and services.
Information You Provide Directly
We may collect information you voluntarily provide when you:
- Contact Jilio-Ryan through an online form
- Schedule or request a deposition
- Request a conference room
- Contact us by email, phone, or other means
- Request access to online services
- Submit information related to a proceeding
- Apply for employment or independent contractor opportunities
- Communicate with our team regarding an existing matter or service
This information may include:
- First and last name
- Email address
- Telephone number
- Firm, company, or organization
- Mailing or billing address
- Attorney or contact information
- Case or matter name
- Deponent or witness information
- Proceeding date, time, and location
- Billing and insurance carrier information
- Documents you choose to upload
- Information included in messages or additional instructions
- Other information necessary to respond to or fulfill your request
Please use care when submitting information through general website forms and avoid including confidential, privileged, or highly sensitive information unless it is necessary for the requested service and you are authorized to provide it.
2. Information Collected Automatically
When you visit our website, certain information may be collected automatically through cookies, server logs, analytics technologies, and similar tools.
This information may include:
- Internet Protocol (IP) address
- Browser type
- Device type
- Operating system
- Pages viewed
- Referring website or source
- Date and time of visits
- Approximate geographic location derived from an IP address
- Website interactions and navigation activity
We may use this information to understand how visitors use the website, maintain website functionality, improve performance, identify technical issues, and enhance the user experience.
3. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support website functionality, remember preferences, understand website traffic, and evaluate website performance.
We may also use third-party technology providers to assist with website analytics and related functions. Technologies may be implemented through tools such as Google Tag Manager.
Cookies can generally be managed or disabled through your browser settings. Disabling certain cookies may affect how some parts of the website function.
Where required by applicable law, additional choices regarding non-essential cookies may be provided through a cookie consent or preference tool.
4. How We May Use Your Information
Jilio-Ryan may use information collected through the website to:
- Respond to inquiries and requests
- Schedule and coordinate depositions
- Coordinate court reporting and related services
- Process conference room requests
- Communicate regarding proceedings or existing matters
- Provide requested account or online-service assistance
- Manage billing-related inquiries
- Provide customer support
- Operate and improve our website
- Maintain website security
- Detect or prevent fraudulent, abusive, or unlawful activity
- Maintain appropriate business and operational records
- Comply with legal, regulatory, professional, or contractual obligations
- Protect the rights, property, and safety of Jilio-Ryan, our clients, website users, or others
We may also use information for other purposes disclosed at the time the information is collected or with your consent where required.
5. How We May Share Information
We may share personal information when reasonably necessary to operate our business, provide requested services, or comply with legal obligations.
Information may be shared with:
Service Providers
We may work with vendors and service providers that support functions such as:
- Website hosting and maintenance
- Information technology
- Online scheduling
- Client portal services
- Document management
- Communications
- Analytics
- Security
- Payment or billing support
- Other operational services
These providers may receive information only as necessary to perform services on our behalf and subject to applicable contractual or legal requirements.
Professionals Involved in Requested Services
Where necessary to fulfill a request, information may be provided to court reporters, videographers, interpreters, conference facilities, litigation support professionals, or other service providers involved in coordinating the requested proceeding.
Legal and Compliance Purposes
We may disclose information when we reasonably believe disclosure is necessary to:
- Comply with applicable law, regulation, court order, subpoena, or other legal process
- Respond to lawful requests from governmental or regulatory authorities
- Protect our legal rights
- Investigate suspected fraud, security incidents, or misuse
- Protect the safety or property of Jilio-Ryan, our clients, users, or others
Business Transactions
If Jilio-Ryan is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, information may be disclosed or transferred as permitted by law in connection with that transaction.
6. Your Online Office and Other Third-Party Services
Certain features accessible from the Jilio-Ryan website may be provided by third parties.
For example, Your Online Office may direct users to a separate third-party platform for account access, scheduling, transcripts, exhibits, or other case-related services.
When you leave the Jilio-Ryan website and use a third-party website or platform, that third party's privacy policy, terms, and security practices may apply.
We encourage you to review the privacy policies of third-party services before providing personal information through those platforms.
7. Data Security
Jilio-Ryan takes reasonable administrative, technical, and organizational measures intended to help protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted through the Internet.
If you believe information associated with your interaction with Jilio-Ryan may have been accessed or used without authorization, please contact us using the information provided below.
8. Data Retention
We may retain personal information for as long as reasonably necessary to:
- Provide requested services
- Maintain business and case-related records
- Complete billing or administrative activities
- Meet contractual requirements
- Resolve disputes
- Enforce agreements
- Comply with applicable legal, regulatory, or professional obligations
Retention periods may vary depending on the type of information and the purpose for which it was collected.
9. Your Privacy Choices
Depending on your location and applicable law, you may have certain choices regarding your personal information.
You may contact us to:
- Ask questions about personal information you have provided
- Request correction of inaccurate contact information
- Request deletion of certain information, where applicable
- Update your communication preferences
Certain information may need to be retained where required for legal, contractual, regulatory, professional, billing, recordkeeping, or legitimate business purposes.
To make a privacy-related request, contact us at:
10. California Privacy Rights
California residents may have additional rights regarding their personal information under applicable California privacy laws.
Depending on the law that applies to Jilio-Ryan and your particular request, these rights may include the ability to request:
- Information about categories of personal information collected
- Information about the purposes for which personal information is used
- Information regarding categories of third parties to whom information is disclosed
- Access to certain personal information
- Correction of inaccurate personal information
- Deletion of certain personal information
- Information regarding certain sharing or selling practices, where applicable
Jilio-Ryan will not unlawfully discriminate against an individual for exercising privacy rights provided by applicable law.
Some rights may be subject to exceptions or may not apply in every circumstance.
To submit a California privacy request, contact:
Please include sufficient information for us to understand and appropriately respond to your request. We may need to verify your identity before processing certain requests.
11. Do Not Track and Privacy Preference Signals
Some web browsers and devices provide "Do Not Track" or other privacy preference signals.
Because the methods for recognizing and responding to these signals continue to evolve, the way our website responds to such signals may depend on the technologies implemented on the website and applicable legal requirements.
Where required by applicable law, Jilio-Ryan will process recognized privacy preference signals in accordance with those requirements.
12. Third-Party Links
Our website may contain links to websites, applications, or services operated by third parties.
Jilio-Ryan does not control the privacy practices of those third parties. This Privacy Policy applies only to information collected through Jilio-Ryan websites and services that expressly link to this policy.
We encourage users to review the privacy policies of any external websites they visit.
13. Children's Privacy
The Jilio-Ryan website and services are intended for legal professionals, businesses, and other adults seeking court reporting and related services.
Our website is not directed to children under the age of 13, and we do not knowingly seek to collect personal information directly from children under 13 through the website.
If we learn that personal information from a child under 13 has been collected through the website without appropriate authorization, we may take reasonable steps to delete it as required by applicable law.
14. Email and Electronic Communications
If you contact Jilio-Ryan by email or through an online form, we may use the information you provide to respond to your inquiry and communicate with you regarding the requested service or matter.
Email communications may not always be secure. Please use appropriate caution before sending confidential, privileged, or highly sensitive information through ordinary email.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our website, services, technology, business practices, or legal requirements.
We encourage visitors to review this Privacy Policy periodically.
16. Contact Us
If you have questions about this Privacy Policy or Jilio-Ryan's privacy practices, please contact us:
Jilio-Ryan Court Reporters
14661 Franklin Avenue, Suite 150
Tustin, CA 92780
Toll-Free: 800 454 1230
Main: 714 424 9902
Fax: 714 424 9987
Email: Info@JilioRyan.com